Can I pay for a new subscription plan before the expiration date?

Yes, you can pay for service before the expiration date. In fact, it is preferred to pay ahead of time in order to avoid the $35 reactivation fee.

When paying for the subscription ahead of time you will not lose any of the time on your current service, if you purchase the same level of service..

  • Ex. If your basic service plan is set to expire on 5/15/2015. You purchase a 1 year basic plan on 5/3/15. The 1 year of service will stack on top of the current service plan making the new expiration 5/15/2016. 

However, if you upgrade from the basic service to the premium service you will lose the remaining time left on your service plan.

  • Ex. If your basic service plan is set to expire on 5/15/2015. You purchase a 1 year premium plan on 5/3/15. The 1 year of premium service will start right then and will expire 5/3/16. In this case you will lose the rest of the basic service plan that was on the unit.

Thank you.