How do I find the serial number for my DroneMobile unit?

There are two ways to locate your Drone's serial number. See below for more details -

From Application:

  • Press on the 'Gear Icon'


  • Serial ID will be located under the Vehicle Information


From the website:

  • Log in to your account at
  • Serial number will be under 'Subscriptions' (if you have multiple vehicles, please select from dropdown.

Note: The serial number may also be listed as the vehicle name on the Home page of the DroneMobile application as well. Only if you have not updated the vehicle name to a name of your choice.   

Thank you.
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  • What happens if it starts with JC14....?

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