Command Error (301)

What is this error?

The symptoms of this error is that when sending LOCK or ENGINE START commands, you receive messages that “Doors didn’t lock” or “Remote start error”.

Why am I receiving this error?

Your smartphone IS successfully communicating with the DroneMobile system inside your vehicle. However, the DroneMobile module is unable to communicate with your remote start/security system.

How can I resolve this issue?

This error is most often caused by the DroneMobile module being plugged into the incorrect data port on your aftermarket security or remote start system. To correct this issue, you will need to visit your local authorized retailer/installer.

This error may be caused incorrect firmware installed onto either your DroneMobile module OR your remote start/security system. In order to troubleshoot this issue, you will need to visit your local authorized retailer/installer. We recommend visiting your original place of installation, but all DroneMobile service centers will be able to troubleshoot this issue.

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