How does the GPS work on the DroneMobile?

DroneMobile has the ability to be used for GPS tracking, but this option is available ONLY if you subscribe to the premium plan.

To use this feature, please follow the next steps:

  • From the home page of the app, you'll want to go to your 'location' widget. (If you don't have a location widget showing and you do have a Premium plan, you'll want to make sure that widget is selected. You can do so by scrolling to the bottom of your homepage, clicking the 'edit' button and making sure 'location' is selected to show. 


  • After you open up your location widget, a map should appear. There are two icons on the map screen. The icon on the top left of the screen is the button you'll want to use to locate yourself in correlation to your Drone module.


  • The icon in the top right is the icon you would use to refresh your Drone's location. Please be aware that the GPS feature on Drone 4.0 does not do a live track. You will have to manually refresh your location to see where it is. 



If the Drone hasn't been used recently you may notice that the first time you click the refresh icon, it may pull up an old location; similarly, you may notice in the history log that it will say "GPS not current". If this is the case, do not worry, as this is normal functionality for the DroneMobile. Every Drone unit is programmed to have the GPS go into a sleep mode after a half hour of non usage, in order to save vehicle battery life. At the point the Drone enters the GPS sleep mode it will store the location at that time as your last known location. The first function that you perform with the Drone at that point will report in the history log using that last known location and as a "GPS not current". Following this first signal the Drone unit will attempt to lock on with a GPS signal. Therefore, it may take multiple attempts of refreshing the location in order for the unit to pull up the current location of the vehicle.   

The time it takes for the GPS signal to lock onto your Drone unit can vary from 30 seconds to 5 minutes. It is recommended by our staff to wait 2 to 5 minutes to allow the GPS time to lock on. The cause of this time variance is normally due to the location of the vehicle. Obstructions such as buildings and parking garages may delay the time it will take for the GPS signal to lock on. 

If the GPS refresh continues to give the wrong GPS location after the vehicle has an opportunity to lock on it could be due to an issue with the placement of the unit in the vehicle or an issue with the GPS antenna on the unit. In this case it is recommended to take the vehicle back to the original installer for assistance. 


Thank you.

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